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Oh my. This is a long explanation! Please find delight in reading What is Therapeutic Grade?
The Ananda Apothecary is not, under any circumstance, liable for any direct, indirect, special, incidental, or consequential damages of any kind arising from, or in connection to, the use, misuse, or inability to use the materials and products available on the company website. In no event shall the total liability of Ananda, LLC exceed the amount paid by the user for the materials or products. See our Terms and Policies page for more information.
In general, citrus oils have the shortest shelf-life, followed by herbs and floral oils, then woods and resins, of which can become enhanced through time on the shelf. This is very general, and truthfully, as long as you take care of your essential oils by storing them properly, it's not likely you'll need to concern yourself about them losing potency. For more extensive details on longevity and proper storage, see "An in depth look at shelf-life, and the best practices for storing your essential oils" for more information on keeping your oils the very best!
The Ananda Apothecary is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our Privacy Statement. The Ananda Apothecary may change its policy from time to time by updating it on its page. It is your responsibility to stay updated and check this page periodically. See our Terms and Policies page for more information.
We ship all orders using either USPS or FedEx.
For full details on all shipping options, costs and delivery expectations, please see our Terms and Policies page.
We make every effort to ship your order within 24 hours of receipt, Monday-Friday between 8am - 5pm MT. You will get a confirmation email and tracking number when your order is shipped. You can track your order via the link in your confirmation email.
See our Terms and Policies page for more information.
We try to identify each oil clearly on it's label for your most immediate reference. You'll find each of our essential oils is labeled simply with their botanical binomial name (genus and species), country of origin, distillation method, and plant source (i.e. wildcrafted, organic, or natural.). Our facility has been certified by ECOCERT, so any and all of the organically certified oils that come into our facility are labeled with the USDA Organic Label and the EcoCert Label.
When you order from The Ananda Apothecary, you are ordering direct from the manufacturer. We purposefully offer only wholesale pricing, rather than separate wholesale and retail 'tiers'. We do this to ensure the high quality of oils we offer are available to the widest possible audience. We do so because we believe the medicine of essential oils is that important. It is The Ananda Difference. We also recognize that, to some folks, prices seem cost-prohibitive for essential oils. We also know that our customers who have more experience with essential oils find our prices quite low, and our quality is among the finest to be found anywhere. See more about our Quality Control systems here.
You can track your order easily at usps.com. You will receive a shipping confirmation email when your order is shipped. The confirmation email includes a tracking number, which can be checked at usps.com using the postal service's "track and confirm" system.
Note: On occasion, the postal service does not scan boxes "in" when they are first received, and your order may not appear in their system until it is sorted through its first main transfer location. This may take 24 hours between the time you receive your order confirmation email, and the time the postal system has record of your package on its website. The "tracking number" will also serve as a delivery confirmation number, informing us that your package has been delivered.
The oil with the greatest therapeutic value depends on your application, or your preference in aroma. We carry five Eucalyptus varieties, for example. Each is very similar, yet slightly different. Plus, distillation methods can also impact therapeutic properties to some extent. In a nutshell: Although they all share some common therapeutic benefits, each different species has its own unique chemistry and therefore its own unique therapeutic applications. We do our best to break down the details on each page in the individual oil's description to help you decide for yourself. But here's a brief look below:
Let's look at Eucalyptus globulus vs. Eucalyptus citriodora:
Eucalyptus citriodora is exceptionally high in Citronellal content, which makes for an excellent insect repellent and antimicrobial, whereas Eucalyptus globulus has a high cineol content and is therefore most commonly used medicinally to remedy coughs, colds and support the respiratory system.
To select the oil that is best for your therapeutic use, you can also look at its Latin botanical name and determine your needs. This requires you, as a user to know what you are looking for specifically. The genus name (first name, uppercase) is always capitalized. It refers to the category of plants that are similar in botanical makeup. The species name (second name, lowercase) identifies the exact plant within a specific genus. The species represents the characteristics of the plant, including leaf and flower structure, reproduction, and other characteristics within that family of plants.
All order cancellations or changes to any order be requested ASAP and no more than 2 hours after placing your order. Call us now (if it's during business hours) at 303-440-3766 or toll free at 888-758-6360. Timeliness can save you a 25% restocking fee, should we pack it or ship it before we get your request to cancel/change.
Our team is insanely fast and efficient, so it's truly a race to beat them! We process orders as they come in and most orders are out the door within 24 hours.
As with the different varieties of each essential oil, the oils will have somewhat different therapeutic properties and aromas due to the different distillation methods. You'll find on each oil's page, a description of the differences which will help you decide which is the best for your particular use or application. It's best to consult with your practitioner to truly sort it out for your personal needs.
For example: Spice oils like Ginger, Cinnamon, and Clove seem to have a ‘more complete’ aromatic profile when produced by CO2 distillation. However, in the case of these oils, we offer both the steam distilled and CO2 varieties, as the oils are quite different therapeutically. The steam-distilled Ginger oil is used best for digestive issues, whereas the CO2 can used for its anti-inflammatory properties. We offer both steam distilled and CO2 distilled Frankincense, Cinnamon, Ginger, German Chamomile, Coriander, Clove, and Juniper Berry oils (this list is continually growing).
Yes! We offer samples of every individual essential oil. We strongly encourage you to take advantage of this too. We do not, however, offer samples of blends. We trust you, the user to be familiar with the essential oils themselves such that the ingredients of the blends is satisfactory. You are welcome to purchase samples of our essential oils individually for your own quality testing. The amount of oil you'll receive in a sample differs depending on the oil.
For example: Most samples are approximately .5mL. Samples of very costly oils range from 8-20 drops depending on the cost of the oil. The price of each sample varies.
We accept both checks and credit cards. See our Terms and Policies page for more information, including how to pay by check or money order.
Our oils come from around the world, from some of the world's finest distillers. You can easily determine the orgin of any essential oil both on the product label and in the oil description on our website. We have developed relationships with distillers whom we believe not only produce the finest essential oil of each variety, but whom do this consistently, from batch to batch, and year to year.
We do not produce our own oils, meaning, we do not have a farming or distillation operation. While some companies claim to produce their own oils, it is important to note that they actually produce only a very few of their own to which they have made that claim, but otherwise also work with distillers who make these oils.
We do our best to provide you with consummate information right here on our website. If you have specific questions pertaining to your personal condition, or how to use essential oils for yourself or another, it's more appropriate for you to seek guidance and protocol support by a natural health professional in person. We offer what we Can... and abide by the law on what we Can Not provide for you. See more below.
WE CAN: assist you in describing what the "traditional" uses of the majority of the essential oils are, as well as what the latest scientific information is regarding the efficacy of certain oils for certain health conditions. For example, we can tell you that "Benchmark Thyme" essential oil has been shown highly effective in eradicating the MRSA bacteria, or that Melissa has been shown to be effective at treating herpes simplex outbreaks, or that the essential oils in the Super Immune blend all have research backing their anti-viral effects. We can also tell you how oils are often used for a wide variety of applications.
WE CANNOT: give you a specific protocol for use of the oils for any serious medical condition, due to both liability issues, and that we're not really the best source for you to get this information from.
Our Return Policy (in brief): The Ananda Apothecary does not accept returns or offer refunds on any purchase unless it is damaged or defective. We can not accept any bottles that have been opened. Defective product is described as: damaged in shipping, broken or leaking bottles during shipping, or any product that is deemed to be compromised of its integrity from the shipping process. See our Terms and Policies page for more information.
Note: Shipping Responsibility on Returns
The customer is responsible for the shipping cost to return any oils or products. The Ananda Apothecary will pay the return shipping of some Diffusers according to our Return Policy on Diffusers set forth in our Return Policy.
Yes, we do ship internationally. International shipping costs are calculated by the US Postal Service. You can expect to see a shipping charge anywhere from $10 - $50 depending on weight and location. For complete details on international shipping, options, and costs, see our Terms and Policies page.
Your total cost will be sent to you by email when we process your order. We make efforts to consciously pack your order safely in a small, flat rate box to help keep the shipping costs down. We also choose the most cost effective way to ship.
Note: At our discretion, we may require International Express for some orders based on contents, weight and cost to ensure we and you can track the order. You are required to purchase insurance for the amount of your order.